RENTAL POLICIES & FAQ

Is there a minimum order requirement?

→Yes, we have a $100 minimum on all orders.

Do you offer delivery & retrieval?

→YES! We offer delivery/pickup and the charge is based on mileage.

Do you setup/breakdown?

→Yes, we will setup/breakdown and can provide you the additional cost.

Can I just pick everything up myself?

→No. At this time, we only offer delivery.

How does the sign rental work?

→We just need to know at least 2 weeks out from your event exactly what that item needs to say.

What if something breaks?

→We add a 5% damage fee to all orders to cover items that are damaged or broken during events.

Is there any deposit owed when booking?

→Yes, we require a 25% deposit along with a signed contract to book an event.

When is final payment due?

→Final payments are due the week of your event.

Can I call and rent something the same day I need it?

→Yes, and a convenience fee will be added to your total.

Do you offer event planning?

→Yes, we are happy to help coordinate your event.

What are your tent/setup rules?

→Before we put up tents the area should be cleared of obstructions. We also should be made aware of any underground utilities.

→Tables, chairs, arbors, etc: We ask that we have detailed instructions on placement of these items before we deliver. Or someone be there that can show us where the items need to be placed.